Mobile app

16 articles

​What can I do on the Brussels Airlines mobile app?

You can use the app to book a flight, check in for your flight, create your boarding pass and check the status of your flight. Learn more about the Brussels Airlines mobile app.

Updated 10 months ago

​How do I download the Brussels Airlines mobile app?

The Brussels Airlines mobile app is available on the Google Play Store and on the App Store and can be downloaded on this page. Click on the link to the Google Play Store or the App store to start do…

Updated 10 months ago

I made a booking online/via a travel agency and I cannot see my booking on the Brussels Airlines mobile app. What should I do?

If you've made your booking via another channel, you can manually add your flight to the app (My trips -> Add a trip -> Reservation number + Name).

Updated 10 months ago

Do I need a LOOP account to use the Brussels Airlines mobile app?

We recommend logging into your LOOP account when you're using the app but this isn't mandatory.

Updated 10 months ago

Do I have to enter my contact details every time I book using the Brussels Airlines mobile app?

No, you can save your details and other passengers' details and use them when making your next booking.

Updated 10 months ago

Why isn’t my boarding pass shown in the Brussels Airlines mobile app after check-in?

Before checking in, you need to create an account and confirm your email address or your phone number (by clicking on the link you receive). During check-in, you must use the same email address/phone…

Updated 10 months ago

Which payment methods are supported on the Brussels Airlines mobile app?

Credit cards (Visa, Mastercard, Diners Club, American Express, UATP), online banking or direct debit (CBC/KBC online, ING HomePay, Belfius Direct Net, iDeal, Klarna, Maestro, Bancontact) or PayPal.

Updated 10 months ago

What information is provided by the flight status feature on the Brussels Airlines mobile app?

You can use this feature to check your flight information anywhere and at any time, to track the real-time status of your flight and to review any notifications related to your flight (departure gate…

Updated 10 months ago

What are the advantages of storing my boarding pass using the Brussels Airlines mobile app?

All your boarding passes are synchronised with the app: you can easily access your boarding passes and, when going through security at the airport, you can simply scan your barcode.

Updated 10 months ago

What are the advantages of using the Brussels Airlines mobile app for check-in?

With the Brussels Airlines mobile app, you can check in quickly and simply, you'll be notified when it's time to check in for your flight and you can check in yourself and other passengers travelling…

Updated 10 months ago

What are the advantages of using the Brussels Airlines mobile app for booking?

With the Brussels Airlines mobile app, you can complete your booking in just a few clicks, save and retrieve your passenger details to make your next booking easier and log in to your LOOP account to…

Updated 10 months ago

Do I need to have an internet connection to use the Brussels Airlines mobile app?

You'll need an internet connection to check in or create your boarding pass but if your boarding pass has already been created, you can access it via the app without any connection. You can use the a…

Updated 10 months ago

In which languages is the Brussels Airlines mobile app available?

The Brussels Airlines mobile app is available in 6 languages: English, French, Dutch, Spanish, Italian, German.

Updated 10 months ago

On which operating systems is the Brussels Airlines mobile app available?

The Brussels Airlines app is available for Android and iOS smartphones.

Updated 10 months ago

Is the Brussels Airlines mobile app available for iPhone?

Yes, the Brussels Airlines mobile app is available for iPhones (iOS 9+).

Updated 10 months ago

Is the Brussels Airlines mobile app available for Android?

Yes, the Brussels Airlines mobile app is available for Android smartphones (4.0.3+).

Updated 10 months ago

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