If I forget to include my LOOP number during the booking process, can I reclaim my LOOPs at a later date?
You may retroactively claim your LOOPs until 31/01/2020. You can do this by providing our check-in staff at the airport with your LOOP number or by filling out a retro claim form within six months after your flight. You can find the retro claim form on your profile snapshot. Only bookings made on Brussels Airlines-operated flights with a valid LOOP membership number by 31/01/2020 will receive LOOPs automatically.