Data Protection

14 articles

​What does the GDPR Regulate?

The GDPR regulates the “processing” of personal data, which includes the collection, use, disclosure, storage, manipulation and erasure of the data. The GDPR’s concept of “personal data” is very broa…

Updated 2 years ago

​What is GDPR?

GDPR stands for General Data Protection Regulation. It is a new data protection law adopted by the European Union, designed to strengthen the individual’s (also known as a “data subject”) fundamental…

Updated 2 years ago

​How does Brussels Airlines protect personal data?

Brussels Airlines commits with continuous effort to protect your personal data from unauthorized access and unlawful alteration in accordance with best practices and with adequate proportionality. In…

Updated 2 years ago

Is Brussels Airlines allowed to transfer personal data from the EU to other countries as part of offering the service?

The GDPR doesn’t require EU personal data to stay in the EU, nor does it place any new restrictions on the transfer of personal data outside the EU. Please read our Privacy Notice for more details.

Updated 10 months ago

What personal data does Brussels Airlines collect and how is this data processed?

Please read our Privacy Notice for more details.

Updated 10 months ago

How do I contact Brussels Airlines if I have a question regarding GDPR?

You can send an email to privacy@brusselsairlines.com at any time with your questions or contact our Service Centre. The contact details per country are indicated at the “Contact Us” section on our w…

Updated 2 years ago

Does the GDPR apply to Brussels Airlines?

Yes, the GDPR applies to Brussels Airlines. More general, it applies to companies that are established in the EU and to companies outside the EU if they process personal data in connection with (i) p…

Updated 2 years ago

What is the difference between a Data Controller and a Data Processor?

The GDPR divides organizations processing personal data into “data controllers” and “data processors.” A Data Controller is the entity who determines the purposes, conditions and resources of the dat…

Updated 2 years ago

What is the Brussels Airlines commitment towards GDPR?

Brussels Airlines’ privacy program already reflects the core principles of the GDPR that put the data subject in the driver’s seat. Our privacy program reflects our longstanding commitment to using p…

Updated 2 years ago

How do Brussels Airlines process personal data of subjects under the age of 16?

Parents need to consent if Brussels Airlines want to process personal data of children under the age of 16 for online services.

Updated 2 years ago

When has the GDPR entered into force?

The GDPR was adopted on 27 April 2016 and has entered into force on 25 May 2018.

Updated 2 years ago

Is GDPR applicable on phone communication?

When companies record your conversations, they also fall within the scope of the GDPR and these recordings are classified as a form of data processing. The GDPR stipulates that individuals need to be…

Updated 2 years ago

How does GDPR influence the policy about data breaches?

The provisions on data breaches mainly concentrate on the notification policy of companies where there is a breach. Data breaches that can form a risk for data subjects need to be reported to the Dat…

Updated 2 years ago

Which rights do individuals have under the GDPR?

There are 8 fundamental rights for a data subject under the GDPR. These are: The right for information – organizations need to be completely transparent about the way they process personal data. The…

Updated 2 years ago

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