Which protective measures should I take?
The airlines of the Lufthansa Group are asking all passengers to wear a mouth and nose cover on board their flights and at the airport, whenever the required minimum distance cannot be guaranteed without restriction. Despite numerous adjustments to service procedures, this distance is not always possible on a flight, so this measure serves as additional protection for all passengers.
The Lufthansa Group is thus complying with the official regulations of numerous European countries in which the wearing of a mouth and nose cover is now mandatory in public places.
All passengers are requested to bring their own mouth and nose cover. A reusable fabric mask is recommended, but all other types of coverings such as simple disposable masks or scarves are also possible. The airlines will inform their passengers in advance by SMS or e-mail and on their websites about the new regulation.
The obligation to wear the mask will initially apply until 31 August 2020.