I have no reason to fly anymore. Can I get a refund?
Requesting a refund is possible via our website only.
Do know however, that if you still plan to fly later this year or next year, a rebooking is more beneficial than a refund. You have time till 31 January to rebook your ticket for a new travel date up to 30 December 2021, without any rebooking fees, and you can even change your destination. If you want to go for this option instead of a refund, you can put your tickets on hold here and get back to us later on.