Travelling and COVID-19

6 articles

​My ticket was impacted by the coronacrisis. Where can I find more information?

You can find all Coronavirus related information for Brussels Airlines flights on this page.

Updated 1 hour ago by FlorenceVanStaey

​Why doesn't my FlightVoucher code work on brusselsairlines.com?

Redeeming the FlightVoucher online is currently only possible via our Service Centre. Filling in your FlightVoucher code in the promocode field on brusselsairlines.com will not apply the FlightVouche…

Updated 1 month ago by Kristien

Where can I find the entry restrictions for my destination?

You can check the applicable entry restrictions of your (transit) destination here or via the local authorities of your (transit) destination. Please note that it remains the responsibility of the pa…

Updated 10 minutes ago by Wilfried Redant

Is it safe to fly?

We have put in place a number of measures and recommendations to continue offering you a pleasant journey while safeguarding your health, as well as that of your loved ones and our employees. More in…

Updated 1 hour ago by Wilfried Redant

How can I request a FlightVoucher?

You can request a FlightVoucher for all tickets issued on or before 15 May 2020. Visit this website for more information.

Updated 2 months ago by FlorenceVanStaey

My vacation is cancelled due to the spread of the coronavirus, will my cancellation insurance refund me?

If you have booked an Europ Assistance cancellation insurance together with your flights, we invite you to change the dates for your cancellation insurance (and/or travel assistance insurance) as wel…

Updated 2 months ago by Wilfried Redant

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