Travelling and COVID-19

10 articles

​Can I get tested for COVID-19 at Brussels Airport?

Yes, a mobile test centre is available at Brussels Airport to carry out COVID-19 PCR tests. Who can get tested? Passengers travelling to a country for which a negative test certificate is required. B…

Updated 2 weeks ago by Kristien

​Which flexibility do you offer for new bookings made during the coronavirus pandemic?

We understand that booking a flight during these uncertain times is challenging. That's why all new bookings can be rebooked without fee (to a new travel date and/or destination) if you do not wish t…

Updated 2 months ago by FlorenceVanStaey

What happens with my ticket now that non-essential travel to/from Belgium is forbidden?

Until 18 April 2021, Belgium only allows essential travel. Passengers traveling to and from Belgium need to be in possession of a declaration of honour. Considered as essential are: travels due to co…

Updated 1 month ago by FlorenceVanStaey

Where can I find the entry restrictions for my destination?

You can check the applicable entry restrictions of your (transit) destination here or via the local authorities of your (transit) destination. Please note that it remains the responsibility of the pa…

Updated 1 month ago by FlorenceVanStaey

I applied for a FlightVoucher, but would prefer to have a refund now. Is this possible?

The severe and long-lasting impact of the Covid-19 pandemic weighs heavily on the entire travel industry. Together we are going through a very difficult time, which involves exceptional circumstances…

Updated 2 months ago by FlorenceVanStaey

What happens if my destination becomes a red zone?

If your destination becomes a red zone, this does not automatically mean your flight will be cancelled. The Belgian government does not ban travel to red zones but it is strongly discouraged. Should…

Updated 2 months ago by Kristien

Which type of face mask should I wear on board?

You must wear a face mask which entirely covers mouth and nose. Face shields and masks with a valve are not permitted on board, as they allow the air to escape to the side and do not provide comparab…

Updated 3 months ago by FlorenceVanStaey

My ticket was impacted by the coronacrisis. Where can I find more information?

You can find all Coronavirus related information for Brussels Airlines flights on this page.

Updated 5 months ago by FlorenceVanStaey

Is it safe to fly?

We have put in place a number of measures and recommendations to continue offering you a pleasant journey while safeguarding your health, as well as that of your loved ones and our employees. More in…

Updated 9 months ago by Wilfried Redant

My vacation is cancelled due to the spread of the coronavirus, will my cancellation insurance refund me?

If you have booked an Europ Assistance cancellation insurance together with your flights, we invite you to change the dates for your cancellation insurance (and/or travel assistance insurance) as wel…

Updated 11 months ago by Wilfried Redant

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