Is your ticketing office at the airport open again?
Our ticketing office at the airport is open again, yet with limited staff. Only passengers with a valid ticket on the same day will be able to enter the airport building. For all rebooking and/or refund questions, you can contact us via chat, our Service Centre or via Facebook, Twitter. Our teams in Africa remain reachable via e-mail at all times. You can find our specific e-mail address by selecting your country here.