What's the status of my refund request?
In case you have a question regarding the status of your refund request, we kindly ask you to have a little more patience. At the moment, we expect to handle the majority of all requests by the end of October.
As soon as your refund has been processed, you will receive an email from us with a detailed breakdown of the reimbursement. We can, unfortunately, not give you a status in between.