How do I change my booking online?

IMPORTANT: Due to the coronavirus, we offer special flight change conditions.More info here >>

To change your booking online, simply go to My Booking and click on “Change flight”.

We're constantly improving our services but please note that you cannot currently use this online option for:

  • FlightVouchers issued during the Covid-19 pandemic
  • tickets booked via a travel agency or a travel website (other than
  • multi-city bookings
  • bookings which have been partially used
  • bookings made using a promotional code
  • bookings which include additional services and requests (sports equipment, special assistance, pets, etc.)

If you've booked via a travel agency or a travel website (other than, please contact your travel agency.

If your booking cannot be changed online, please contact us through our chat (bottom right corner of this page), call our Service Centre or contact us via Facebook or Twitter

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