How do I change my booking if my flight is cancelled due to the coronavirus?

Updated 3 weeks ago by Wilfried Redant

To change your booking you can contact us via chat, our Service Centre or via Facebook, Twitter. In order to reduce your waiting time, we kindly ask you to only call our Service Centre if you are planning to travel within the next 4 weeks. Before contacting us, please make sure:

  • to have your booking reference at hand
  • to already have your new travel date in mind

In case you booked via an (online) travel agency, please contact them directly to be rebooked.


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